---
title: "Unable to view database details in admin portal"
canonical: "https://servicedesk.maxgeo.com/space/DS/1125712228/Unable%20to%20view%20database%20details%20in%20admin%20portal"
format: markdown
---
> ℹ️ This issue relates to DataShed5 builds 2.3.1 and below

**Issue:** Spinning Loading message when viewing database details

![image](media://9c088db5-6926-48c8-b662-b74e140d69e8)

**Cause:** an apostrophe or other special character exists against the company assigned to the database

![image](media://6ad6f378-5f77-4af4-a55a-a3532a25f197)

**Resolution:** remove the apostrophe or other special character.