---
title: "Error Code: 1003 when licensing database"
canonical: "https://servicedesk.maxgeo.com/space/DS/1177944068/Error%20Code%3A%201003%20when%20licensing%20database"
format: markdown
---
|  |  |  |  |
| --- | --- | --- | --- |
| Application: | DataShed5Admin | Related Build Number: | 3.0.1 |
| Status: | [Known Error] | Resolved Build Number | 3.0.1 |
|  |  |  |  |

---

**Issue: **

When licensing a database through DataShed5 an error 1003 is thrown

![image-20240207-045622.png](media://ecfe0950-8ceb-4e1e-80ca-cbe9f21933c3)

**Cause:**

Company ID fields is missing against the company in the DataShed5 Admin portal

**Resolution: ** 

Contact maxgeo support for your company ID

maxgeo support: [servicedesk.maxgeo.com](http://servicedesk.maxgeo.com)