---
title: "SMTP requirements for DataShed5"
canonical: "https://servicedesk.maxgeo.com/space/DS/1921974276/SMTP%20requirements%20for%20DataShed5"
format: markdown
---
> ℹ️ This article is for On-Premise installations only

DataShed5 requires valid SMTP setting to allow the sending of Emails for Multifactor Authentication, Licenses notification and error notifications

maxgeo currently on support basic authentication for SMTP

> Macro (toc)

# Accessing the SMTP settings

NB: requires either the Administrator or SuperUser roles against the user to access the SMTP details

Log into your admin site

![image-20251030-062613.png](media://04957736-45c9-4bd4-91fa-f7bd2ffa06b6)


Select the Cog icon in the top right corner of the landing page

![image-20251030-062721.png](media://4fbbeabb-203d-436a-a5dc-7235d14e73c6)

This will display the SMTP detail window

![image-20251030-062832.png](media://efc29ac9-6f1f-4e0b-a1ce-6af42aa3b7ed)

# Support Mail providers

DataShed 5 support TLS1.1 and TLS 1.2 - [https://en.wikipedia.org/wiki/Transport_Layer_Security](https://en.wikipedia.org/wiki/Transport_Layer_Security) 

- Office 365/Exchange Online
- On-Premise Exchange
- Relays
- GMail/Google Mail for Business
- Other not listed


## Office 365/Exchange Online

- smtp: [smtp.office365.com](http://smtp.office365.com)
- SMTP Port: 587
- Enable SSL: True
- SMTP From Address and Username Name: Email
- Password:
  - Email password when there is no Multifactor Authentication (MFA)
  - AppPassword when MFA is enabled- [https://support.microsoft.com/en-us/account-billing/create-app-passwords-from-the-security-info-page-d8bc744a-ce3f-4d4d-89c9-eb38ab9d4137](https://support.microsoft.com/en-us/account-billing/create-app-passwords-from-the-security-info-page-d8bc744a-ce3f-4d4d-89c9-eb38ab9d4137)

## On-Premise Exchange

- smtp: on premise exchange smtp adress
- SMTP Port: 587
- Enable SSL: True
- SMTP From Address and Username Name: Email
- Password: Email password

## Relays

- smtp: Relay Address or IP
- SMTP Port: 25
- Enable SSL: False
- SMTP From Address: email
- Username and Password generally not required

## GMail/Google Mail for Business

- smtp: [smtp.gmail.com](http://smtp.gmail.com)
- SMTP Port: 587
- Enable SSL: True
- SMTP From Address and Username Name: Email
- Password:
  - Email password when there is no Multifactor Authentication (MFA)
  - AppPassword when MFA is enabled - [https://support.google.com/mail/answer/185833?hl=en](https://support.google.com/mail/answer/185833?hl=en)

## Other not listed

Any SMTP providers not listed may work but are untested by maxgeo