---
title: "Troubleshooting 'translating' data"
canonical: "https://servicedesk.maxgeo.com/space/LC/1263206450/Troubleshooting%20'translating'%20data"
format: markdown
---
<u>**Problem:**</u>

When translating data in the bottom grid:

1. Error received: "Unable to translate the following entries: not found:.." - refer **Cause 1**.

<u>**Troubleshooting:**</u>

<u>**Cause:**</u>

1. You have a value in the column that does match a value in the library.  The value is stated in the error, and you will know which field this relates to by which column you selected to translate - refer **Solution 1**.  Noting:
  - Libraries are generally case-sensitive.

<u>**Solution:**</u>

1. Simply use the software to update the relevant library (Go to "Settings" menu, then "Libraries", then select first the module and then the libary).
  - If you bei

<u>**Additional Information:**</u>

- <u>*How do I know which library I should be looking at?*</u>
  - "TENHLD_RightsType" column = software Lease library "Holder Type".  The value you are translating *from* (i.e. the data in your spreadsheet) should match the "