---
title: "Actions missing from a Lease or Agreement"
canonical: "https://servicedesk.maxgeo.com/space/LC/1263272021/Actions%20missing%20from%20a%20Lease%20or%20Agreement"
format: markdown
---
**Problem:**

1. An overdue Action has not generated - refer **Cause 1**.
2. A Reporting Group Action has not generated / regenerated - refer **Cause 2.**
3. The Actions generated are incorrect for this Lease/Agreement Type, Locality or Group - refer **Cause 3**.
4. I ran “Re-do Actions” and although Actions were deleted, new ones didn’t generate - refer **Cause 4**.
5. I ran “Re-do Actions” and some Actions are missing, but not all - refer **Cause 5**.
6. I ran the V1.8.0 upgrade script, and some of my Actions are now missing - refer **Cause 6**.

**Cause:**

1. At the request of Users, overdue Actions do not generate - refer **Solution 1**.
2. The Group Action is recorded as being not applicable to this Lease - refer **Solution 2**.
3. You have selected an incorrect Lease/Agreement Type, Locality or Group - refer **Solution 3**.
4. A user has setup the Lease Status such that it does not require Actions to be generated - refer **Solution 4**.
5. There is a problem with their configuration - refer **Solution 5**.
6. It appears you have not run the bug fix relating to V1.8.0., which was issued and incorporated into later upgrades - refer **Solution 6**.

**Solution:**

1. Two things:
  - First: create a miscellaneous Action for the one that is missing.
  - Second: (optional) contact [servicedesk.maxgeo.com](http://servicedesk.maxgeo.com)  with a request to enable generation of overdue Actions, with detail on why or specific parameters of when they are relevant.
2. A couple of things:
  - First: make sure the Reporting Group is "active" in the Reporting Group browser.
  - Second: make sure there are Actions configured in the Report Group screen and that all configuration settings are correct.
  - Third: make sure you have recorded the Group against this particular Lease under "Reporting Group" tab of the Lease record.
  - Fourth: Redo Actions, ensuring that you compare all pre- and post-Actions.
  - When in doubt, refer to **Cause 5**.
3. Select the correct Locality, then the correct Lease/Agreement Type or (if it is a Reporting Group matter) select the Group in the Reporting Group tab (if there are * on either side of the name, refer **Cause 2**).  You can then “redo” Actions, and ensure the correct ones now generate.  **If not:** try **Problem 4** or **Problem 5**.
4. Two things:
  - First: Go to the Lease/Agreement “Status” library, and update this particular Status such that ‘calculate Actions’ is ticked.
  - Second: Now “redo” Actions against the relevant Lease/Agreement and check that they are now correct and present.
5. Review the Action configuration and ensure that it is correct, paying particular attention to filters.  Remember that if it would have been overdue, you should be referring to **Problem 1**.
6. Either run the bug fix, or if you can’t find it in your records, please contact [servicedesk.maxgeo.com](http://servicedesk.maxgeo.com)  for the bug fix.

**Solutions didn’t help?  Try:**

- [Action not recurring](https://maxgeo.atlassian.net/wiki/spaces/LC/pages/1263501426)
- Contact [servicedesk.maxgeo.com](http://servicedesk.maxgeo.com)  with further information on your issue and which problems or solutions you applied that didn’t work.  We can turnaround our response faster if you supply screenshots of the Actions and Action Configurations.