---
title: "Completion Process (Rent) contains errors / bugs."
canonical: "https://servicedesk.maxgeo.com/space/LC/1263337498/Completion%20Process%20(Rent)%20contains%20errors%20%2F%20bugs."
format: markdown
---
**Problem:**
1. The 'To' and 'From' dates are incorrect.
- If this is the first time you have used the Rent Completion Process on this particular Lease (and therefor is no history in the Rent grid), refer to **Cause 1**.
- If you are on V1.8.0, refer to **Cause 2**.
2. I'm on V1.8.0 and the Lease record is closed after completing the Rent Completion Process - refer **Cause 2**.
**Cause:**
1. LeaseControl relies on the history of the Lease to determine the appropriate dates. As there is no history, LeaseControl cannot populate the data correctly. Refer to **Solution 1**.
2. There is a bug in V1.8.0 (Bug#4006) that is causing the due date of the Action to be guiding factor for the dates, rather than data contained in the Rent tab and causing the Lease record to close after completion. Refer to **Solution 2**.
**Solution:**
1. Correct the dates in the To and From fields, along with the remainder of the form. Once completed, check the 'rent' tab to ensure you are happy with how it is populated (if not showing, simply refresh the grid). If you would like, mark the subsequent rent Action complete, and view the 'From' and 'To' dates to check they now populate correctly - remembering to cancel out such that the Action remains unchanged.
2. Contact Support at servicedesk.maxgeo.com to determine if there is a later version available.
**Additional Info:**
- *Where is the 'Rent grid' and how do I 'refresh' it?* The Rent grid is located within the Lease record under the tab 'Financials' and then the sub-tab rent. If the details in the grid are not updated, simply right-click the headers and select 'refresh'. The software then looks for new detail contained in the database.