---
title: "CopyMinder - Error 929"
canonical: "https://servicedesk.maxgeo.com/space/MAXGEO/1067155473/CopyMinder%20-%20Error%20929"
format: markdown
---
Issue: CopyMinder Error 929 shows after starting DataShed

*Error 929*  
*Description*  
*The protected program was unable to connect to the CopyMinder Network Server (CMServer).*  
*Solution*

1. Ensure that CMServer is running on the server.
2. Ensure that no firewalls are blocking the connection between the machine running the protected software and the server.

Solution:

1. This can be related to the CMServer not running - check Services CMServer_IL to make sure it is Running

1. Check Network connection to server - Open command window and ping server from workstation.

1. Incorrect IP address listed in the ini file - eg C:\ProgramData\IL\DS\cm\dsl.dll.cm.ini