---
title: "SQL Server Password Expiry (Cloud Clients Only)"
canonical: "https://servicedesk.maxgeo.com/space/MAXGEO/1708982273/SQL%20Server%20Password%20Expiry%20(Cloud%20Clients%20Only)"
format: markdown
---
As a security measure, the issued SQL Authenticated Password will expire every 90 days. An email notification will be sent out 10 days before the password expiry.

eg:

> Dear maxgeo.Support,
> 
> Your SQL login password is 80 days old.  
> As per maxgeo security policy, passwords expire every 90 days.
> 
> At maxgeo, your account security is important to us. We'll never ask you to send your password details to us by email. If you receive an email claiming to be from maxgeo requesting this information, please don't reply, but do let us know.


To reset your password, follow the steps below

1. Log in to your Appstream session
2. Open SQL Server Management Studio (SSMS)
3. Connect to the database server
4. Run the below command

```sql
ALTER LOGIN [maxgeo.Support] WITH PASSWORD = '<NewPassword>' OLD_PASSWORD = '<CurrentPassword>';
```

> ℹ️ **Replace <NewPassword> and <CurrentPassword> with your actual credentials.**

Example:

```
ALTER LOGIN [maxgeo.Support] WITH PASSWORD = '123456789@maxgeo' OLD_PASSWORD = 'abcdefg$1231574';
```

5. Disconnect from your SSMS session and reconnect with your updated password

> ⚠️ Once the password has expired, you will not be able to change it. If it has expired, a support ticket will need to be logged with maxgeo to perform a manual password reset.
> ⚠️ 
> ⚠️ Log a support ticket [here](https://servicedesk.maxgeo.com)